Field Support Specialist

4 weeks ago


Marlborough, Wiltshire, United Kingdom CERCO LTD Full time

At CERCO LTD, we are seeking a skilled Field Support Specialist to join our team. As a Field Support Specialist, you will be responsible for attending customer sites to install and resolve IT equipment. You will work closely with our IT support desk to provide feedback on support calls and ongoing issues. Your role will also involve liaising with account managers and updating customers on the progress and resolution of issues.

This is a fantastic opportunity for someone who is looking to start a career in IT and is eager to learn. We offer comprehensive training, and you will have the chance to work with a variety of technologies and systems. As a Field Support Specialist, you will be required to travel to various sites, so it is essential that you have a valid driving license and a flexible approach to traveling.

Main Responsibilities:

  • Attending customer sites to install/resolve IT equipment.
  • Working closely with the IT support desk to feedback on support calls and ongoing issues.
  • Liaising with account managers and updating customers with the progress and resolution of issues.

We are looking for someone who is enthusiastic, motivated, and has a strong work ethic. If you are interested in this role, please submit your application.



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