ICM In-Business Quality Assurance Specialist
3 weeks ago
As a Quality Assurance Specialist for Institutional Credit Management, you will play a critical role in ensuring the effectiveness of our credit underwriting, identification, measurement, management, monitoring, and reporting processes. Your expertise will help us maintain the highest standards of quality and risk management across our wholesale credit businesses.
Key Responsibilities
- Support the Head of FI In-Business Quality Assurance in setting the global strategy for and leading the implementation and ongoing delivery of a robust Quality Assurance function.
- Provide effective challenge during Quality Assurance Reviews (QARs) to Business Region Heads and Portfolio Managers to ensure that weaknesses in processes are identified and escalated as appropriate.
- Support the execution of consistent and objective assessments during QARs, subsequent follow-up on corrective actions, and sustainability testing of corrective actions resulting from issues raised by Internal Audit or Regulators.
- Synthesize and prepare quarterly Quality Assurance Scorecard Reports to ICM business management that communicate and measure results and identify negative trends and potential solutions.
Requirements
- Demonstrable credit / counterparty credit risk audit / quality assurance experience, including 5-7 years in the areas of banking, credit risk management, loan review, or quality assurance review function at an investment or large commercial bank.
- Solid understanding of risk management and control frameworks related to Counterparty Credit Risk management or another Financial Risk discipline.
- Capability to understand complex counterparty credit product structures and ideally versed in derivatives and structured investment products.
- Good grasp of counterparty credit risk covered process to evaluate findings within the Quality Assurance process, determine materiality, and partnering with in-line makers and checkers for ongoing improvement, problem detection, and sustainable remediation.
- Strong background on core credit analysis for large corporate and finance industries, including funds, to properly evaluate process and quality breaks within the quality assurance function.
- Ideally, credit officer or analyst or operational credit risk background, with experience on day-to-day credit functions associated with analysts and risk approval.
- High awareness and adherence to the control environment, including Quality Assurance and Quality Control.
Leadership and Competencies
- Strategic orientation to ensure the ICM organization continues to be positioned as a thoughtful and proactive partner on driving best practices to support safety and soundness within ICM and Citi.
- Assists colleagues in identifying stretch opportunities to elevate individual and team performance and recognizes individuals based on performance.
- Coach, mentor, and lead direct reports to develop team strengths and improve weaknesses.
- Proven culture carrier.
Technical Skills
- Advanced Microsoft Office (Word, Excel, and PowerPoint) skills.
Qualifications
- BA/BSc or higher degree in Business (MBA) or any other related subject.
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