In-Business Quality Assurance Specialist

3 weeks ago

London, Greater London, United Kingdom Citigroup Global Markets Limited Full time
Job Summary

In-Business Quality Assurance Practices is responsible for verifying that established standards and processes are followed and consistently applied within Institutional Credit Management (ICM). This role reports to the WCR In-Business QA Head of Practices & Governance.

Key Responsibilities:
  • Coordinate activities across the In-Business QA Practices & Governance team in accordance with In-Business QA standards, Citi policies, and local regulations.
  • Support the Head of Practices & Governance in leading the development of the Practices & Governance team through the coordination of training across the team.
  • Manage the Managers Control Assessment program for In-Business QA in conjunction with Client controls team.
  • Manage In-Business QA's remediation of control issues.
  • Identify and manage regulatory requirements applicable to In-Business QA.
  • Prepare responses to regulatory requests received by In-Business QA.
  • Design, create, and maintain an In-Business QA Practices & Governance SharePoint site.
  • Liaise with Internal Audit and second-line of defence assurance functions for In-Business QA.
  • Lead the execution of thematic WCR program QA reviews to identify thematic root causes from QA reviews and provide insights to senior Wholesale Credit Risk management.
Requirements:
  • Strategic orientation to ensure the ICM organization continues to be positioned as a thoughtful and proactive partner on driving best practices to support safety and soundness within ICM and Citi.
  • Proven culture carrier.
  • Ability to think ahead and plan.
  • Impeccable interpersonal skills, with the ability to build relationships and exert influence with and without direct authority.
  • Organizational skills to manage time and prioritize effectively with little to no supervision.
  • Exceptional written and verbal communication skills, with the ability to communicate clearly and concisely to audiences of varying levels of seniority.
Qualifications:
  • Extensive experience in Internal Audit or Risk management.
  • Excellent communication skills required in order to negotiate internally, often at a senior level. Some external communication may be necessary.
Education:
  • Bachelor's/University degree or equivalent experience, potentially Masters degree.
Job Family Group:
Risk Management

Job Family:
Business Risk & Control

Time Type:
Full time

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries (''Citi'') invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the ''EEO is the Law'' poster. View the EEO is the Law Supplement.

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