Service Delivery Manager
2 weeks ago
We are seeking an experienced Service Delivery Manager to join our Customer Service team at Solus Accident Repair Centres.
About the RoleThe successful candidate will be responsible for delivering exceptional customer service, mentoring and leading a team to achieve high levels of customer satisfaction. They will also promote Solus and Aviva values, principles, and goals within the team.
About the Company
Solus Accident Repair Centres is a leading provider of accident repair services. We pride ourselves on delivering high-quality services to our customers while maintaining a supportive and collaborative work environment.
Responsibilities
- To deliver exceptional customer service, responding to customer queries and resolving issues efficiently.
- Mentor and develop team members to achieve their full potential.
- Collaborate with other departments to identify areas for improvement and implement solutions.
Requirements
We are looking for a motivated and experienced Service Delivery Manager who can inspire and motivate their team to deliver exceptional customer service. The ideal candidate will have experience in leading teams and a proven track record of achieving high customer satisfaction levels.
Estimated Salary: £55,000 - £75,000
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