Financial Services Business Analyst
3 weeks ago
We are seeking a highly skilled Commercial Loan Servicing Business Analyst to join our team at Pepper Advantage. As a key member of our operations team, you will play a critical role in ensuring the smooth delivery of our commercial loan servicing services.
Key Responsibilities:- Develop and maintain a deep understanding of our commercial loan servicing processes and systems.
- Work closely with clients and internal stakeholders to identify and implement process improvements.
- Provide leadership and coordination on change requests, ensuring timely and effective delivery.
- Map existing processes and control activities to identify opportunities for future-state enhancements.
- Develop and maintain accurate and up-to-date documentation of all project and change activities.
- Collaborate with development and testing teams to ensure seamless integration of new changes.
- Deliver high-quality client-facing documentation to support the analysis of change requests.
- Facilitate and coordinate remediation projects as required.
- Proven experience in commercial lending or servicing is highly desirable.
- Excellent analytical and problem-solving skills, with the ability to think creatively and make effective decisions.
- Strong communication and interpersonal skills, with the ability to collaborate with clients and internal stakeholders.
- Ability to manage concurrent projects of varying sizes and criticality.
- Knowledge of Buy-to-let mortgages is a plus.
- Competitive salary range of £40,000 - £45,000 per annum.
- Hybrid working arrangement, with three days per week office attendance.
- Private medical insurance and salary sacrifice pension scheme.
- 25 days holiday plus bank holidays, EAP, and enhanced maternity and paternity leave.
- Wellbeing and volunteering days, eye care contribution, and payroll giving.
- Life assurance and access to our advanced credit intelligence platform.
About Us:
Pepper Advantage is a leading specialist loan servicing company, operating in nine jurisdictions across the UK, Europe, and Asia Pacific. We have over US$50 billion in assets under management and are driving operational efficiency through heavy investment in tech-enablement and data analytics.
As a member of our team, you will be part of a unique global-scale data network, giving you access to the latest market trends and opportunities. Join us in shaping the future of commercial loan servicing and take your career to the next level.
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