Operations and Strategy Manager
3 weeks ago
About the Role
This is an exciting opportunity to join our client as an Operations and Strategy Manager, based in Coventry. The ideal candidate will have a strong background in business operations management, preferably in the energy sector, and excellent leadership skills.
You will oversee the business's administrative, back-office, and operational support functions, ensuring efficient and effective management of operational and administrative activities. Your key responsibilities will include serving as a member of the IDNO leadership team, managing the adoption journey from initial enquiry to energization, and supporting the IDNO team in meeting business objectives and growth targets.
Key Responsibilities:
- Serve as a member of the IDNO leadership team.
- Oversee the business's administrative, back-office, and operational support functions.
- Manage the adoption journey from initial enquiry to energization.
- Support the IDNO team in meeting business objectives and growth targets.
- Fulfill the IDNO's MPAS obligations and execute DUOS (Distribution Use of System) billing.
- Handle and coordinate B2B and customer inquiries.
- Maintain accurate asset records for the IDNO.
- Act as the primary contact for external IDNO inquiries.
- Manage and coordinate work programs for the Operations Team.
- Ensure compliance with all regulatory, safety, health, environmental, and quality requirements.
Requirements:
- Proven experience in business operations management, ideally in the energy sector.
- Strong leadership and team development skills, with a track record in stakeholder management.
- In-depth understanding of sales, operations, technical, and regulatory functions.
- Ability to oversee and manage complex projects and processes.
- Exceptional analytical and problem-solving skills.
- Excellent communication and interpersonal abilities.
- Keen attention to detail and the capacity to work independently.
- Familiarity with IDNO regulations and standards.
- Expertise in MPAN management and DUOS billing.
- Proficiency in business operations management software.
- Experience in budget management.
Estimated Salary: £60,000 - £70,000 per annum, depending on experience.
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