Operations and Strategy Manager

3 weeks ago


Coventry, Coventry, United Kingdom Rullion Full time

About the Role

This is an exciting opportunity to join our client as an Operations and Strategy Manager, based in Coventry. The ideal candidate will have a strong background in business operations management, preferably in the energy sector, and excellent leadership skills.

You will oversee the business's administrative, back-office, and operational support functions, ensuring efficient and effective management of operational and administrative activities. Your key responsibilities will include serving as a member of the IDNO leadership team, managing the adoption journey from initial enquiry to energization, and supporting the IDNO team in meeting business objectives and growth targets.

Key Responsibilities:

  • Serve as a member of the IDNO leadership team.
  • Oversee the business's administrative, back-office, and operational support functions.
  • Manage the adoption journey from initial enquiry to energization.
  • Support the IDNO team in meeting business objectives and growth targets.
  • Fulfill the IDNO's MPAS obligations and execute DUOS (Distribution Use of System) billing.
  • Handle and coordinate B2B and customer inquiries.
  • Maintain accurate asset records for the IDNO.
  • Act as the primary contact for external IDNO inquiries.
  • Manage and coordinate work programs for the Operations Team.
  • Ensure compliance with all regulatory, safety, health, environmental, and quality requirements.

Requirements:

  • Proven experience in business operations management, ideally in the energy sector.
  • Strong leadership and team development skills, with a track record in stakeholder management.
  • In-depth understanding of sales, operations, technical, and regulatory functions.
  • Ability to oversee and manage complex projects and processes.
  • Exceptional analytical and problem-solving skills.
  • Excellent communication and interpersonal abilities.
  • Keen attention to detail and the capacity to work independently.
  • Familiarity with IDNO regulations and standards.
  • Expertise in MPAN management and DUOS billing.
  • Proficiency in business operations management software.
  • Experience in budget management.

Estimated Salary: £60,000 - £70,000 per annum, depending on experience.



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