Vice President of Product Management

At Outseer, we're on a mission to empower our customers to liberate the world from digital fraud. Our market-leading enterprise fraud and authentication platform is used by thousands of financial institutions worldwide to protect millions of customer accounts and billions of transactions annually. Leveraging proven data science, including our proprietary consortium data, our customers use our risk-based, machine learning platform to deliver the highest fraud detection rates, lowest false positive rates, and lowest customer intervention in the industry. We stop fraud, not customers.

As the Vice President of Product Management at Outseer, you'll inspire, lead, and grow a team of creative and talented product management professionals to develop the company's products and bring software to life in a meaningful way for our industry. Leveraging tenured expertise in product design, operational leadership, fraud knowledge, and people management, you'll help shape Outseer's product strategy, ensuring the delivery of high-quality software at a fast pace. You'll ensure a consistently excellent end-to-end experience for all personas who rely on Outseer's software to drive business growth. A strong emphasis will be placed on fraud detection and prevention solutions, making prior experience in the fraud domain a must-have for this role. Serving as a key member of the Product leadership team, you'll lead the Product Management function and report directly to our CTO.

• Inspire, lead, and grow a talented team of product management professionals, fostering creativity and innovation to bring products to life in a meaningful way for our industry.
• Shape Outseer's product strategy, leveraging expertise in product design, operational leadership, fraud management, and people management to ensure software is developed at high velocity and meets top-quality standards.
• Deliver a great end-to-end experience for all personas relying on Outseer's software, contributing to business growth and success.
• Act as an expert user of Outseer's products, ensuring a world-class experience that effectively addresses the needs of all users.
• Build and scale a world-class team of product managers and leaders, defining and executing product strategy through them.
• Collaborate with key partners and stakeholders, including architecture, Sales, Pre-Sales, Engineering, Product Marketing, and Services, to define product direction and continue building innovative, customer-loved products.
• Foster a collaborative culture, inspiring and motivating the product management team while embodying Outseer's values of a welcoming, diverse, collaborative, and inclusive work environment.
• Understand strategic value, deeply understanding the market opportunity and strategic value of Outseer's product offerings, using this insight to define KPIs and growth plans for the organization.
• Manage tough decisions, leading through ambiguity and change, making difficult decisions to ensure alignment with business priorities, especially around resource allocation and strategic pivots.
• Partner with the Services team to ensure customer satisfaction, addressing concerns in a timely manner and driving product improvements based on customer feedback.
• Oversee the efficient delivery of high-quality products on time and within budget, maintaining a focus on operational excellence.
• Establish clear roles and responsibilities within the team to enable efficient decision-making and a balanced approach to strategic goals, customer needs, and product quality.
• Continuously highlight the need for data-driven decision-making to capture and leverage market opportunities.

• Bachelor's degree required / MBA preferred.
• Minimum of 15 years in senior product management leadership roles, including managing leaders, and recent experience in the B2B SaaS industry.
• Prior experience in the fraud detection and prevention domain is required.
• Experience managing global product management teams and making tough decisions around product direction and prioritization.
• Growth Mindset: demonstrate experience with scaling product management frameworks, enabling teams to adapt to rapid growth and changing market dynamics.
• Proven success in attracting and retaining top talent from diverse backgrounds.
• Track record of scaling Product Management organizations and deep understanding of the organizational design and change management needed to lead through successful growth.
• Proven success as a partner and collaborator who prioritizes the success of the team over individual aspirations.
• Entrepreneurial spirit, priding yourself on getting things done with a high level of quality.
• Previous experience designing and building software products at scale.
• Deep understanding of the Fraud and Financial Industry applications.

• Strategic Thinking: demonstrates strategic thinking by understanding the market, anticipating future trends, and leveraging this knowledge to create a competitive advantage. Sets the strategic direction based on a comprehensive understanding of the business landscape.
• Strategy Translation: converts the strategic agenda into actionable bi-annual corporate goals and key performance indicators. Ensures alignment between the strategic vision and the operational objectives of the organization.
• Change Leadership: recognizes strategic opportunities for change, acts as a change champion, and inspires others to embrace and drive change. Sets the direction and pace of change initiatives, fostering a culture of continuous improvement and innovation.
• Effective Decision-Making: makes sound and timely decisions by integrating stakeholder views and expertise. Considers multiple perspectives and articulates decisions clearly to achieve targeted outcomes aligned with the organization's strategic goals.
• Talent Development: maximizes the capabilities of Outseer by developing the potential of employees at all levels. Creates a culture of continuous learning and innovation, providing opportunities for growth and enabling employees to reach their highest potential.
• Future-Oriented Collaboration: builds a shared future by actively seeking and valuing opinions and inputs from employees. Establishes communication systems and flows that promote open dialogue and collaboration, fostering an environment of trust and engagement.
• Strong Communication: over-communicates by providing a strong vision that inspires confidence in the future. Effectively communicates the company's vision and goals, motivating employees to work towards achieving them.
• Ethical Conduct and Competence: displays ethical character and competence, acting with integrity and intent. Creates a culture that fosters high ethical standards and holds individuals accountable for their actions.
• Role Modelling: sets a positive example as a role model, displaying high levels of commitment and energy. Demonstrates the organization's core values and sets high standards of behaviour, inspiring others to follow suit.

Outseer is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Outseer are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Outseer will not tolerate discrimination or harassment based on any of these characteristics. Outseer encourages applicants of all ages.