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Technical Compliance Specialist
1 week ago
We are seeking a skilled Technical Compliance Specialist to join our team at Entegro in Penrith, Cumbria. As a distinguished leader in Telecommunications technology, we drive the advancement of gigabit networks and empower our clients, businesses, and communities alike.
This is a highly technical role suited for an experienced individual with a good knowledge of fibre network deployment, dependencies impacting deployment, and interaction with other utility sectors. You will play a vital role in our mission by working closely with our Quality and Training Manager, Lead Technical and Compliance Assessor, and Operations Team on compliance standards on projects.
You will be responsible for providing and supporting in-house technical training delivery for field teams; identifying, documenting, and reporting trends in technical competence as a basis for facilitating continuous improvement of our services in the field. As the recognized subject matter expert (SME), you will advise managers, supervisors, and field teams on technical compliance, safety, and quality best practices as per industry standards and regulatory requirements.
Additionally, you will develop and/or influence standard systematic improvement approaches to be adopted by the teams in the field. You will support management and supervisors to resolve problems of staff underperforming on quality of workmanship. Your input into the 'book of knowledge' specific to Technical Compliance across the business will enable fast and effective deployment of new teams in network deployment projects, ensuring service excellence.
With tenacity for continuous performance improvement and a positive attitude, you will collaborate with strong interpersonal and influencing skills to motivate staff to continuously improve their performance. A thorough knowledge of both overhead and underground fibre deployment is essential, along with IT proficiency and familiarity with Microsoft applications.
The ideal candidate will have 5 years plus experience in a hands-on network field technical role or similar role in fibre network deployment. This position offers a competitive salary, company vehicle, fuel card, and daily subsistence to streamline your commute. You will also have access to a customizable benefits programme, employee assistance programme (EAP), death in service benefits, and constant learning and career development opportunities via our Track For Talent development programme.
Key Responsibilities:
- Provide and support in-house technical training delivery for field teams
- Identify, document, and report trends in technical competence
- Advise managers, supervisors, and field teams on technical compliance, safety, and quality best practices
- Develop and/or influence standard systematic improvement approaches
- Support management and supervisors to resolve problems of staff underperforming on quality of workmanship