IT Operations Director
5 days ago
We are seeking an exceptional IT Operations Director to lead our Service Desk, NOC, and Systems Teams. As a key member of our Senior Management Team, you will develop and implement strategies for operational excellence, ensuring clients renew contracts and teams achieve their targets.
Key Responsibilities:
- Develop and execute plans for operational excellence, driving client satisfaction and revenue growth.
- Provide strategic direction and leadership for our Service Desk, NOC, and Systems Teams.
- Evaluate team performance and make recommendations for improvement.
- Serve as a principal point of contact for internal and external stakeholders on operational matters.
About the Company
With over 20 years of experience delivering enterprise-grade support, security, and consulting solutions, we have established ourselves as a leader in the UK and global markets. Our commitment to excellence has earned us a top 10 ranking in the World MSP501 rankings and number 1 spot in the UK.
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