Mortgage Team Lead

1 month ago


London, Greater London, United Kingdom Jenson Fisher Consulting Ltd Full time

At Jenson Fisher Consulting Ltd, we're on a mission to revolutionize the financial advice industry in the UK. By harnessing the power of technology, we aim to empower our advisers to deliver exceptional service and minimize the administrative burden that often hinders their work.

We're seeking a Mortgage Specialist to join our growing mortgage team, ensuring seamless delivery of mortgage services to our clients. This role demands a creative thinker with extensive experience in mortgage advice, capable of solving complex customer cases while delivering an outstanding client experience. A deep understanding of regulatory requirements and exceptional time management skills will be essential for success.

The successful candidate will be responsible for overseeing the end-to-end mortgage process, including business development, processing, and ongoing servicing. They will collaborate closely with senior leaders and the mortgage team to develop and implement strategies that drive operational efficiency, enhance customer satisfaction, and support the organization's growth objectives.

Key Responsibilities:

  • Provide strong leadership and guidance to the mortgage team, fostering a culture of excellence, collaboration, and continuous improvement.
  • Relevant qualification to provide mortgage advice in the UK (e.g. CeMAP / Certificate in Mortgage Advice).
  • Extensive experience in mortgage broking and operations, with a proven track record of delivering great customer outcomes in a high-volume mortgages business.
  • In-depth knowledge of mortgage products, regulatory requirements, and industry trends.
  • Experience presenting webinars and building relationships for business development.

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