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Coffee Shop Team Member

2 months ago


Guildford, Surrey, United Kingdom Holroyd Howe Full time
Job Description

Key Responsibilities:

  • To prepare and serve high-quality beverages and food items to customers in a timely and efficient manner.
  • To maintain a clean and organized work environment, adhering to health and safety guidelines.
  • To provide exceptional customer service, ensuring a positive experience for all patrons.
  • To work effectively as part of a team, supporting colleagues to achieve business objectives.
  • To maintain accurate records and perform stock checks, ensuring inventory levels are optimal.

Requirements:

  • Previous experience in a customer-facing role, preferably in a food service environment.
  • Ability to work flexible hours, including early mornings, late nights, and weekends.
  • Strong communication and interpersonal skills, with a focus on providing excellent customer service.
  • Basic knowledge of coffee preparation and presentation, with a willingness to learn and develop skills.
  • Ability to work independently and as part of a team, with a positive attitude and strong work ethic.

Additional Responsibilities:

  • To attend all location meetings as required, ensuring effective communication and collaboration with colleagues.
  • To demonstrate a commitment to company values, promoting a positive work environment and exceptional customer service.
  • To act as a positive ambassador for the business, representing Holroyd Howe in a professional and courteous manner.
  • To ensure compliance with company policies and procedures, including safer recruitment and safeguarding children and young adults.