Director of Information Technology

3 weeks ago


London, Greater London, United Kingdom Adria Solutions Ltd Full time
About the Role

We are seeking an experienced IT Operations Director to manage our daily operational functions, including a busy 24/7 Service Desk, Customer Success, and Customer Experience teams. The ideal candidate will have a strong analytical mindset, excellent communication skills, and experience in operational improvement.

The successful candidate will develop and implement policies and procedures that align with strategic objectives, focusing on optimising, automating, and self-service capabilities. They will also inspire and mentor the operations team, fostering a culture of accountability and continuous improvement.



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