Commercial Cleaning Team Coordinator
6 days ago
Job Title: Mobile Cleaning Supervisor
Location: Luton, Bedfordshire
Salary:£35,000 - £40,000 per annum
About the Job: We are seeking a highly motivated and experienced Mobile Cleaning Supervisor to join our team in Luton, Bedfordshire. The successful candidate will be responsible for the management and supervision of mobile cleaning operatives, ensuring that high standards of service quality are maintained.
Main Responsibilities:- Receiving and managing client cleaning requests in a timely and efficient manner;
- SUPPORTING A TEAM OF CLEANING OPERATIVES TO ACHIEVE HIGH LEVELS OF SERVICE QUALITY;
- Maintaining positive relationships with clients and internal stakeholders;
- Ensuring compliance with on-site security procedures and policies at all times;
- Audit and conduct regular site checks to maintain standards;
- Coordinate and execute monthly and yearly deep cleaning tasks;
- Assist in the recruitment and vetting process for new cleaning team members;
- Manage stock levels effectively.
- Proven experience working in a commercial FM environment;
- Strong customer service focus and ability to build rapport with clients;
- Fully qualified driver with a UK driving licence essential;
- Good health and safety awareness and knowledge;
- Excellent communication skills and proficiency in MS Office;
- A minimum of 5 years' experience in commercial cleaning, including supervisory experience;
- Previous experience as a team leader or supervisor, preferably in a similar field;
- Ability to work effectively in a client-facing environment across multiple sites;
- Understanding of managing and running multiple sites.
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