Mobile Cleaning Operations Manager

2 days ago


Cambridgeshire and Peterborough, United Kingdom CV-Library Full time
Job Summary:

This is a key leadership role within our commercial cleaning services team, responsible for the management and supervision of mobile cleaning operatives.

Main Responsibilities:
  • Manage client cleaning requests in a timely and efficient manner;
  • Support a team of cleaning operatives to achieve high levels of service quality;
  • Maintain positive relationships with clients and internal stakeholders through effective communication and issue resolution;
  • Ensure compliance with on-site security procedures and policies at all times;
  • Audit and conduct regular site checks to maintain standards;
  • Coordinate and execute monthly and yearly deep cleaning tasks;
  • Assist in the recruitment and vetting process for new cleaning team members;
  • Manage stock levels effectively.
Requirements and Qualifications:
  • Proven experience working in a commercial FM environment;
  • Strong customer service focus and ability to build rapport with clients;
  • Fully qualified driver with a UK driving licence essential;
  • Good health and safety awareness and knowledge;
  • Excellent communication skills and proficiency in MS Office;
  • A minimum of 5 years' experience in commercial cleaning, including supervisory experience;
  • Previous experience as a team leader or supervisor, preferably in a similar field;
  • Ability to work effectively in a client-facing environment across multiple sites;
  • Understanding of managing and running multiple sites.


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