Restaurant Operations Manager
3 weeks ago
Restaurant Operations Manager
About the Role
We are seeking a highly skilled Restaurant Operations Manager to join our team at German Doner Kebab. As a key member of our management team, you will be responsible for ensuring the smooth operation of our restaurant, delivering exceptional customer service, and driving sales growth.
Key Responsibilities
- Lead and manage a team of shift leaders and staff to deliver excellent customer service and achieve sales targets.
- Oversee the day-to-day operations of the restaurant, including inventory management, stock control, and cash handling.
- Develop and implement strategies to improve customer satisfaction, increase sales, and reduce costs.
- Collaborate with the management team to achieve business objectives and implement company-wide initiatives.
- Ensure compliance with health and safety regulations, food safety standards, and company policies.
- Monitor and analyze sales data, customer feedback, and staff performance to inform business decisions.
- Provide coaching, training, and development opportunities to staff to enhance their skills and knowledge.
Requirements
- Proven experience in a restaurant management or supervisory role.
- Excellent leadership, communication, and interpersonal skills.
- Ability to work under pressure, prioritize tasks, and manage multiple projects simultaneously.
- Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
- Knowledge of food safety regulations, health and safety standards, and company policies.
- Ability to work flexible hours, including evenings, weekends, and public holidays.
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