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Luxury Train Steward

2 months ago

London, Greater London, United Kingdom Belmond Full time
About the Role

We are seeking a highly skilled and experienced Casual Steward to join our team on the British Pullman, a Belmond Train. As a Casual Steward, you will be responsible for delivering exceptional food and beverage service to our guests, ensuring that all guest areas are well-maintained, and completing back-of-house duties in a timely fashion.

Key Responsibilities
  • Preparation and Maintenance: Prepare the restaurant cars and related areas to ensure a smooth-running operation.
  • Guest Safety and Wellbeing: Be responsible for the wellbeing and safety of your allocated car and passengers.
  • Cleaning and Maintenance: Deliver cleaning and maintenance duties to the highest standards.
  • Teamwork: Assist with depot, Victoria Lounge, and departure point operations, and work as a team player to ensure the whole team can do their job to the highest standards.
  • Guest Interactions: Handle all guest interactions with the highest level of hospitality and professionalism.
  • Knowledge and Training: Ensure you have full knowledge of onboard menus, boutique items, and the areas in which the Belmond British Pullman operates, and attend training and preparation days as required.
Requirements
  • Eligibility: Applicants must have eligibility to work in the UK.
  • Experience: Have previous hospitality experience within a luxury environment.
  • Knowledge: Demonstrate advanced knowledge of food and beverage.
  • Attitude: Be a professional, credible, confident, and enthusiastic individual.
About Us

At Belmond, we pride ourselves on fostering a culture built on kindness, active listening, and genuine connections with our colleagues and guests. We offer a comprehensive range of compensation, perks, and benefits, including competitive hourly rates and excellent work-life balance.

We strive to create an environment where our employees can thrive both personally and professionally. With a commitment to your ongoing development, you'll have the opportunity to learn and grow alongside some of the most talented individuals in the industry.