Service Operations Manager
4 days ago
Milton Keynes
£55,000 - £70,000 + Benefits + Company Car
The role of a Service Operations Manager is to oversee the service team and ensure clients receive top-notch after-sales experience. This involves managing planned preventive maintenance schedules on customer sites in the UK and worldwide. Key tasks include leading the service team, overseeing day-to-day operations, and managing resources effectively.
Key Responsibilities:
- Managing the service team (Field Service Engineers, Helpdesk Engineers, and Admin)
- Leading the service team to provide high-quality after-sales service to customers
- Overseeing the day-to-day running of the service team
Ideal Candidate:
- A positive and outgoing attitude, even when dealing with difficult situations
- 2 years of management experience
- 5 years of technical experience
- CNC Wood Cutting/Machine Tool experience - highly advantageous
- Field Service experience - advantageous
- Professional and well-presented
In return for your commitment, CV Technical offers a stable and secure career for a technically motivated engineer.
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