Computerised Estimating Professional
5 days ago
We are seeking a Computerised Estimating Professional to join our team at The Solution Automotive Recruitment. As a key member of our team, you will be responsible for carrying out computerised estimates using Audatex, communicating with customers, and negotiating estimates with engineers.
Responsibilities:
- Carry out computerised estimates using Audatex
- Communicate with customers to provide repair information and an indication of completion time
- Compile all relevant information and complete supporting documentation
- Record all estimate / repair information on the Advance system
- Negotiate estimates with the Engineer when required
- Discuss claim related issues with the Engineers
- Identify opportunities for non-insurance related repairs
- Conduct mobile and drive by estimates
- Maintain and secure allocated equipment
- Assist other team members as and when required
Qualifications and Requirements:
- Proven experience or knowledge of working in the automotive repair industry
- ATA Accredited
- Customer service skills - experience of delivery high quality service to customers
- Planning and organisational skills
- Flexibility and adaptability managing workflow across a number of department/specialisms
- Valid driving licence
Salary and Benefits: £42,000 - £58,000 per annum, depending on experience, plus a comprehensive benefits package including a bonus scheme, group income protection, and ongoing training and development opportunities.
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