Vehicle Damage Assessment Specialist

2 days ago


Castleford, United Kingdom The Solution Automotive Limited Full time
Job Overview:
The Solution Automotive Recruitment is looking for a Vehicle Damage Assessment Specialist to join their team. This role involves carrying out computerised estimates, communicating with customers, and negotiating estimates with engineers.

Key Responsibilities:
  • Carry out computerised estimates using Audatex
  • Communicate with customers to provide repair information and an indication of completion time
  • Compile all relevant information and complete supporting documentation
  • Record all estimate / repair information on the Advance system
  • Negotiate estimates with the Engineer when required
  • Discuss claim related issues with the Engineers
  • Identify opportunities for non-insurance related repairs
  • Conduct mobile and drive by estimates
  • Maintain and secure allocated equipment
  • Assist other team members as and when required

Requirements:
  • Proven experience or knowledge of working in the automotive repair industry
  • ATA Accredited
  • Customer service skills - experience of delivery high quality service to customers
  • Planning and organisational skills
  • Flexibility and adaptability managing workflow across a number of department/specialisms
  • Valid driving licence

What We Offer:
  • A competitive salary of £45,000 per annum
  • A comprehensive benefits package including a bonus scheme and group income protection
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment

About Us: The Solution Automotive Recruitment have been providing recruitment solutions to the UK Motor Trade for over 20 years. We pride ourselves on building long-term relationships with our clients and candidates, and we are committed to delivering exceptional results.

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