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Senior Relocation Management Specialist
2 months ago
About Sterling Lexicon
Sterling Lexicon is a leading provider of global mobility solutions, delivering flexible and tailored services to corporate and government organizations worldwide.
Our Services
We offer a comprehensive range of relocation services, including move management, visa and immigration support, language and cultural training, and spouse counseling.
The Role
The Assignment Management Consultant is responsible for overseeing the global relocation and assignment process for our clients' employees. This includes managing assignee case files, ensuring customer satisfaction, coordinating with suppliers, and promoting Sterling Lexicon's services.
Key Responsibilities
- Deliver relocation and assignment services to assignees and their families, adhering to Sterling Lexicon's high-quality service standards.
- Manage relocation processes in accordance with client specifications and Sterling Lexicon's operating procedures.
- Conduct initial assessments and work with assignees to ensure all requirements are met.
- Coordinate third-party services, including home finding, destination services, and temporary living arrangements.
- Provide ongoing advice and support to clients and assignees, maintaining regular contact throughout the assignment period.
- Collaborate with the Company to provide support and advise on process improvements and cost savings.
Requirements
- Previous experience in relocation/assignment management is essential.
- Excellent problem-solving skills, with a positive and personable attitude.
- Strong IT and MS Office experience, including Outlook, Word, and Excel.
- Fluency in a European language is desirable.
Equal Opportunities
Sterling Lexicon is an equal opportunities employer and welcomes applications from all qualified candidates.