Customer Service Representative
4 weeks ago
We are seeking a committed and safety-conscious individual to join our team as a Customer Assistant at our station.
Key Responsibilities:
- Effectively operate the gates to ensure the safety of all who pass through them.
- Deliver excellent customer service by responding to customer enquiries in a timely and efficient manner.
- Report any incidents and take measures to ensure the safety of the station.
- Undertake ticket checks and pass any irregularities to Revenue Protection.
- Wear uniform and I.D badge when working on shift and travelling to and from that shift.
Requirements:
- A strong background in customer service.
- Effective communication skills, with the ability to respond to difficult situations.
- Excellent listening skills and good written communication skills to aid in producing reports.
About the Role:
This is a customer-facing role that requires a high level of safety awareness and the ability to work independently. You will be required to work a minimum of 3 shifts a week, including Fridays, Saturdays, and Sundays. You may be required to travel to other stations, and a duty pass will be provided to enable free travel while on duty.
What We Offer:
Adecco UK is an equal opportunities employer and offers a competitive salary and benefits package. If you are a motivated and safety-conscious individual who is passionate about delivering excellent customer service, we would love to hear from you.
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