Customer Service Representative
2 weeks ago
Job Summary
Adecco UK Limited is seeking a dedicated and safety-conscious individual to join our team as a Customer Assistant at one of our railway stations. As a Customer Assistant, you will play a vital role in upholding the safety and service standards for all South Western Railway (SWR) customers.
Key Responsibilities
- Effectively operate the gates to ensure the safety of all passengers
- Deliver excellent customer service by responding to customer inquiries in a timely and efficient manner
- Report any incidents and take measures to ensure the safety of the station
- Conduct ticket checks and pass any irregularities to Revenue Protection
- Wear uniform and ID badge when working on shift and traveling to and from that shift
Requirements
We are looking for individuals with a strong background in customer service. As a Customer Assistant, you will need to be an effective communicator, with excellent listening skills and good written communication skills to aid in producing reports. Training will be provided in all aspects of the role.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. We are an Equal Opportunities Employer. By applying for this role, your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information.
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