Production Manager

2 weeks ago


Reading, Reading, United Kingdom Thames Water Full time
Job Summary

We are seeking an experienced Production Manager to join our team at Thames Water. In this role, you will be responsible for the day-to-day operation of the Water Treatment Works, ensuring its robust and safe operation 24/7.

About the Role

As a Production Manager, you will be responsible for leading a team of shift Process Controllers and Site Technicians, ensuring the competence of individuals through coaching and training to maximize their potential. You will also be responsible for the performance management of your team, implementing health and safety protocols, and maintaining legal compliance regarding people, assets, and processes at your sites.

Key Responsibilities
  • Meet the production plan for the area by ensuring asset availability and collaborating with systems optimization, water quality, and the production technical team.
  • Monitor, report, and act against key performance indicators (KPIs) for the reliability and resilience of our asset base, the capability of our people, and the sustainable operation of our sites and network.
  • Lead a collaborative and capable team that inherently drives performance, enhancing employee engagement, and promoting a strong health and safety culture.
  • Ensure your team have the capacity, capability, competence, and confidence to undertake their tasks and activities. Ensure robust performance management is in place but actively supports development; ensuring appropriate succession plans are in place to maintain a continuity of operational support.
  • Deliver to budget and meet efficiency targets.
  • Identify risks and ensure resilience across your sites and team. You'll also liaise with senior stakeholders and operational teams to address any asset failures, water quality failures, and demand and supply issues that arise.
  • Contribute and deliver water production continuous improvement projects and efficiency projects in conjunction with wider project teams.
  • Ensure we maintain a harmonious relationship with our customers.
  • You will guide your team to ensure that we consistently meet our internal KPIs as well as regulatory performance measures and performance commitments.
Requirements
  • Demonstrable operational process management experience.
  • Knowledge and/or experience of water or waste treatment processes.
  • Strong leadership, people, and performance management skills.
  • You will have a passion for driving positive behaviors within your team and across the site.
  • Experience with managing H&S in a site-based or industrial environment. NEBOSH or IOSH qualification, or equivalent is desirable.
  • Excellent organizational and time management skills, a keen eye for detail, and ability to prioritize.
  • You will be able to deliver against stretching operational targets and must be commercially astute.
  • Good interpersonal and communication skills - both written and verbal are essential for the role.
  • You will demonstrate confidence to present to and influence Leaders in the organization at all levels and engage with internal and external stakeholders.

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