Financial Services Associate

4 weeks ago


London, Greater London, United Kingdom Interactive Brokers Group, Inc. Full time
Role Summary

We are seeking a highly skilled and motivated Financial Services Associate to join our team in London. As a key member of our Institutional Client Services team, you will be responsible for providing exceptional service to our global clients, including banks, hedge funds, and financial advisors.

Your primary focus will be on resolving trade-related queries, communicating with clients, and escalating high-level issues to relevant stakeholders. You will also be responsible for relationship management, project management, and other tasks as required.

To succeed in this role, you will need to possess strong analytical skills, a passion for technology and financial markets, and excellent communication skills. Bilingualism in English and German is preferred, but not required.

We offer a competitive salary, performance-based discretionary cash bonus scheme, discretionary stock grant, and a range of other benefits. If you are a motivated and detail-oriented individual with a passion for financial services, we encourage you to apply.

Key Responsibilities:

  • Provide exceptional service to global clients, including banks, hedge funds, and financial advisors.
  • Resolve trade-related queries, communicate with clients, and escalate high-level issues to relevant stakeholders.
  • Manage relationships with key institutional clients.
  • Project manage platform and process enhancements.
  • Perform other tasks as required.

Requirements:

  • Strong knowledge of listed Equities, Options, Futures, and FX.
  • Analytical problem-solver with a passion for technology and financial markets.
  • Bilingualism in English and German preferred.
  • At least 1-2 years experience in a client-facing capacity at a global financial institution.


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