Social Housing Repairs Director

1 week ago


London, Greater London, United Kingdom Ocean Edge Executive Search Full time
Director of Responsive Maintenance Services

We are seeking an exceptional professional to lead our client's Responsive Repairs team in West London, responsible for delivering planned maintenance services to over 10,000 tenants. As a seasoned leader, you will oversee a team that provides customer-focused, 24/7 responsive maintenance provision.

About the Role
  • Lead and manage Residential Services operational teams to drive continuous improvement in service delivery and value for money.
  • Oversee a team responsible for inspecting, scheduling, ordering, and post-inspection of planned works across tenanted, empty homes, and other projects.
  • Ensure efficient and effective responses to all enquiries regarding planned programmes.
  • Assist and deputise for the Head of Services as required.
Responsibilities

The successful candidate will be responsible for:

  • Managing and monitoring the cost and use of materials.
  • Managing and monitoring subcontractors.
  • Liaising and communicating with stakeholders, including client representatives, suppliers, contractors, colleagues, residents, and others.
  • Reporting performance, both financial and operational.
  • Staying up-to-date with relevant compliance and mandatory training.
Requirements

To be considered for this role, you will need:

  • Relevant experience leading multi-disciplinary teams across multiple workstreams.
  • Relevant experience in social housing repairs or a similar industry sector.
  • Good numeracy, literacy, written, oral, and communication skills.
  • Strong IT skills.
  • HND/Degree or equivalent qualifications or experience in a construction-related subject.
  • Ability to create and develop relationships with various stakeholders.
  • Demonstrable commercial acumen and experience managing budgets in the range of £10-15m.
  • Understanding of Health & Safety Regulations and working knowledge of Asbestos policy & procedures.
  • Application of Risk Assessments / Method Statements.
  • A valid full driving licence.
Salary and Benefits

We offer a competitive salary ranging from £60,000 to £90,000 per annum, depending on experience. Our client is happy to consider candidates for a fixed-term contract or day rate arrangement. The role may close prior to the advertised closing date if a suitable candidate is found.



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