Store Experience Enhancement Manager

7 days ago

London, Greater London, United Kingdom Moss Full time
Job Description

We are seeking an experienced Retail Operations Coordinator to join our team at Moss. As a key member of our operations department, you will play a crucial role in enhancing operational efficiency and supporting visual merchandising initiatives.

The ideal candidate will have a calm and practical approach under pressure, excellent verbal and written communication skills, and the ability to work collaboratively with colleagues from various departments.

In this role, you will be responsible for ensuring seamless communication across departments, managing updates and tasks through digital platforms, and overseeing store refits, rebranding initiatives, and new store openings logistics.

Key Responsibilities:
  • Support visual merchandising initiatives by providing real-time updates and visibility of tasks through management tools like Microsoft Teams.
  • Utilise project management tools to offer a holistic overview of projects, identifying dependencies and aligning timelines and coordinate with various departments to ensure smooth execution and alignment of tasks.
  • Manage the process of store refits and rebranding initiatives, digitising, and tracking progress on Teams.
  • Handle store communications, addressing requests for equipment replacements and managing external platform interactions for stationery and stock reviews.
  • Maintain and update the store directory, including changes to colleague details and trading times, and disseminate this information across the estate.
  • Collaborate with departments such as buying merchandising, accounts, Hire, and logistics to ensure cohesive operations.
Requirements:
  • Proficient in Microsoft Office Suite, particularly in Excel and PowerPoint.
  • Experience with advanced project management capabilities, including managing large store estates.
  • Experience in utilizing Microsoft Visio for project management tasks.
  • Knowledge of database systems and their integration into project management processes.
  • Understanding of effective task management strategies and their implementation in project environments.
Estimated Salary:

£35,000 - £45,000 per annum, depending on experience.

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