Store Experience Director

3 days ago


London, Greater London, United Kingdom Tbwa ChiatDay Inc Full time
About the Job:

We are seeking a highly skilled Visual Merchandising Manager to lead our retail team and deliver exceptional customer experiences. As a Visual Merchandising Manager, you will be responsible for driving sales growth, improving store displays, and ensuring a consistent brand image across our stores.

Key Responsibilities:
  1. Develop and implement visual merchandising strategies to drive sales and enhance customer engagement.
  2. Coach and mentor the retail team to upskill in visual merchandising and improve store displays.
  3. Set standards for product presentation and ensure consistent branding across the store.
  4. Innovate and test new visual merchandising concepts to stay ahead of the competition.
  5. Manage key holder responsibilities to ensure the store remains secure and visually appealing at all times.
Requirements:
  • Experience in visual merchandising management or a related field.
  • Ability to work in a fast-paced, agile environment and adapt to changing priorities.
  • Strong communication and interpersonal skills to coach and motivate the retail team.
  • Flexibility to work weekends, bank holidays, and overnights as required.
What We Offer:
  • Competitive salary: £50,000 - £60,000 per annum.
  • 33 days' annual leave (including Bank Holidays).
  • Employer pension contributions up to 7%.
  • Contribution to a gym membership.
  • 50% discount on Gymshark products.
  • Financial, physical, and mental wellbeing support.
  • Paid time off when unwell.
  • Generous family leave package.


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