Customer Service Representative

3 days ago


South East, United Kingdom Huntress - Maidstone Full time
About the Role

We are seeking a Customer Service Representative to join our team at Huntress - Maidstone. As a key member of our customer support team, you will be responsible for handling customer inquiries, providing product support, and managing orders.

The ideal candidate will have excellent communication and problem-solving skills, as well as a positive and team-focused attitude. You will work closely with internal teams to resolve issues and ensure exceptional service.

Key responsibilities include:

  • Responding to inquiries via phone, email, and chat
  • Processing orders and tracking shipments
  • Resolving complaints and handling returns
  • Updating CRM systems and preparing reports

Around £26,000 per annum



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