Support Mentor

4 days ago


Croydon, Cambridgeshire, United Kingdom Pin Point Recruitment Full time £14

Job Role:

We are seeking a highly motivated and experienced Support Worker to join our team in West Croydon. As a Support Worker, you will be responsible for providing support to customers with a range of needs, including mental health, care leaver status, probation, ex-offending, domestic violence, learning disabilities and asylum seeking.

Key Responsibilities:

  • Identify customer strengths and needs, and create management plans to ensure their safety and well-being.
  • Support customers to identify positive move on options and live more independent lives.
  • Liaise with external partners to access statutory and voluntary services.
  • Ensure fair access to services through interviewing and assessing referrals.
  • Support and lead colleagues in their work.
  • Encourage customers to raise complaints and suggestions.

Requirements:

  • Knowledge of safeguarding and its application in day-to-day work.
  • Understanding of homelessness and the needs and challenges faced by customers.
  • Ability to work shifts on a pre-planned rolling rota, including mornings, evenings, and weekends.

What We Offer:

A dynamic work environment with opportunities for personal and professional growth, and a chance to make a real difference in the lives of our customers.


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