Support Mentor
4 days ago
Job Role:
We are seeking a highly motivated and experienced Support Worker to join our team in West Croydon. As a Support Worker, you will be responsible for providing support to customers with a range of needs, including mental health, care leaver status, probation, ex-offending, domestic violence, learning disabilities and asylum seeking.
Key Responsibilities:
- Identify customer strengths and needs, and create management plans to ensure their safety and well-being.
- Support customers to identify positive move on options and live more independent lives.
- Liaise with external partners to access statutory and voluntary services.
- Ensure fair access to services through interviewing and assessing referrals.
- Support and lead colleagues in their work.
- Encourage customers to raise complaints and suggestions.
Requirements:
- Knowledge of safeguarding and its application in day-to-day work.
- Understanding of homelessness and the needs and challenges faced by customers.
- Ability to work shifts on a pre-planned rolling rota, including mornings, evenings, and weekends.
What We Offer:
A dynamic work environment with opportunities for personal and professional growth, and a chance to make a real difference in the lives of our customers.
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