Computing Officer
2 weeks ago
Job Summary:
We are seeking a part-time Computing Officer to join our Operations Section of the CMVM's campus IS Team, based at our Easter Bush campus. This role will be part of a job share with an existing member of staff, covering Wednesday - Friday.
Key Responsibilities:
- Provide general and specialist IT support for the use of a wide range of IS and IT services by University of Edinburgh staff, students, and visitors.
- Install and support desktop PCs, software applications, and AV equipment.
- Resolve technical problems independently, with complex matters referred to senior colleagues where required.
- Implement solutions to problems and work with the campus or other IS teams where necessary.
Requirements:
- Good IT support skills, including the ability to analyse, diagnose, and fix problems with PC software and hardware.
- Ability to provide guidance and advice to users on a range of IT services.
- Excellent organisational and time management skills, with the ability to multi-task and work unsupervised within an agreed programme of work.
- Excellent oral and written communication skills, particularly the ability to translate highly technical information into non-technical, easily understood language.
- Excellent customer service skills, resourcefulness, and a desire for continuous improvement.
- Confident to take direct, independent action to ensure provision of service is maintained and equipment/systems operate effectively.
- Able to identify the urgency of issues as they arise or are presented.
What We Offer:
- A competitive salary of UE06, £33,882 - £39,105 (pro-rata @ 0.6 FTE).
- Open-Ended contract, 21 hours per week (Wed - Fri).
- A fantastic opportunity to join a dynamic IT team, develop your skills, and be supported to progress your career, while working from a beautiful, vibrant, and modern campus.
- Generous annual leave allowance of 40 days per year (inclusive of festive closure days).
- Highly competitive defined-benefit pension scheme with a substantial employer contribution.
- A range of flexible working options to help prioritise work/life balance.
- A day of paid leave annually for your chosen volunteering activity.
- Access to excellent online learning and a Staff Scholarship fund.
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