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Customer Service Representative

2 months ago

Grimsby, North East Lincolnshire, United Kingdom McDonald's Full time

About the Role

We're looking for a friendly and welcoming individual to join our team as a Customer Care Assistant at McDonald's. As the face of our restaurant, you'll be responsible for providing exceptional customer service and ensuring a positive experience for our guests.

Key Responsibilities

  • Deal with customers in a professional and courteous manner
  • Ensure the customer areas are clean and well-maintained
  • Organize special events and activities to enhance the customer experience
  • Communicate effectively with customers and colleagues to resolve any issues
  • Work collaboratively as part of a team to achieve sales and customer satisfaction targets

What We Offer

As a Customer Care Assistant at McDonald's, you'll enjoy a range of benefits, including:

  • Holiday pay
  • Service Awards
  • Meal allowance
  • Employee discounts from top high street and online brands

Requirements

To be successful in this role, you'll need to possess excellent communication and interpersonal skills, as well as the ability to work well under pressure. You'll also need to be flexible and able to work a variety of shifts, including weekends and holidays.