Railway Operations Specialist

1 day ago


Basingstoke, Hampshire, United Kingdom First Rail Full time

**About First Rail:**

We operate over 1,500 services each weekday across the network and employ more than 5,000 people. Our goal is to provide easy and convenient mobility, connecting people and communities in South West London, southern counties of England, and the Isle of Wight.

We are part of FirstGroup, the largest rail operator in the UK and second-largest bus operator in the UK outside London. FirstGroup operates services throughout the UK and Ireland, with over 30,000 employees providing services that make travel smoother and life easier.

The role: To lead a team of station assistants to provide a safe environment while delivering excellent customer service at all times.

Main responsibilities:

  • Ensure personal safety and that of others, including visitors and contractors, at all times.
  • Comply with the Rules as defined in Network Rail Group Standard, South Western Railway Employee Handbook, other regulations, and Instructions.
  • Ensure arrangements are made to cover short-term and late-notice absences and periods of sickness.
  • Ensure the safe and punctual dispatch of trains and maintain performance records.
  • Maintain security of the station premises during booked time of attendance.

Salary: Approximately £30,000 per annum plus regional allowance.

Benefits include free duty and leisure travel on SWR services for employees, free leisure travel for spouses/partners and dependents, and a 75% discount on many other train operating companies. Additionally, we offer full training and support with development, an excellent pension scheme, and flexible working options.

We value our differences and celebrate diversity. We review all roles and job descriptions to ensure they are accessible. We support and provide flexible working options for our colleagues.


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