Security Operations Centre Operator

3 weeks ago


Blackburn, Blackburn with Darwen, United Kingdom Guide Security Full time
Job Opportunity: Security Operations Centre Operator

Guide Security is seeking dedicated individuals to join our team as Security Operations Centre Operators. The role is to respond, review and monitor our security systems for our clientele across various sites nationwide using event-driven platforms. Our experienced team is looking for the right candidates to join our growing company and add to our professional operations centre team.

The operation is based and operated from our remote control room located in Lancashire and offers progression for the right candidate upon future assessments. The position comes with a competitive salary of £25,000 per annum, plus overtime opportunities at 1.25 times the hourly rate, and bank holidays paid at double time.

Responsibilities:
  1. Permanent position working 4 on 4 off.
  2. Manage controlled access via Video Management platform (IMMIX).
  3. Monitor electronic alarm signals.
  4. Provide highly professional customer care within our telephone service.
  5. Provide timely and professional reports.
  6. Liaise with emergency services where applicable.
Required Skills and Qualifications:
  1. GCSE in Maths and English.
  2. UK Driving licence.
  3. Aged 18 years or older.
  4. SIA CCTV License (Level 2 in CCTV Operations - PSS).
  5. Experience with IMMIX platform.
  6. Proven experience in a control room environment.
Benefits:

Overtime is paid at 1.25, and bank holidays are paid at double time. Pension scheme available.



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