Charity Retail Team Leader
2 days ago
We are seeking a highly motivated and experienced retail professional to lead our charity shop in Winton, Bournemouth. As a Charity Retail Team Leader, you will be responsible for managing the day-to-day operations of the shop, including supervising staff and volunteers, maintaining stock levels, and ensuring excellent customer service.
The ideal candidate will have a proven track record in retail management, with experience of working in a fast-paced environment and leading a team to achieve sales targets. You will also need to have a passion for animal welfare and a commitment to supporting the work of Margaret Green Animal Rescue.
This is a 40-hour per week role, working across Monday to Saturday. We offer a competitive salary of £25,000 - £30,000 per annum, depending on experience, plus benefits.
Key responsibilities include:
- Managing the shop floor, including receiving and processing donations, merchandising, and maintaining store displays
- Supervising a team of retail assistants and volunteers, providing training and support as needed
- Maintaining accurate records of sales, stock levels, and customer feedback
- Ensuring excellent customer service, responding to customer queries and resolving any issues that may arise
- Working closely with other teams within the charity to promote our work and raise funds for animal rescue
To be successful in this role, you will need to be a strong communicator, with excellent leadership and teamwork skills. You should also be passionate about animal welfare and committed to supporting the work of Margaret Green Animal Rescue.
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