Product Experience Manager
14 hours ago
Key Responsibilities
- Delivering excellent customer experience throughout the sales journey.
- Preparing the showroom and cars for the day ahead.
- Assisting with showroom presentation and advertising.
- Supporting the Sales department and delivering excellent customer experience.
- Organising and accompanying customers on test drives.
About the Company
The Arnold Clark Group is a leading retailer of new and used vehicles, with a reputation for excellence and customer satisfaction. We're committed to creating a diverse and inclusive workplace where everyone feels valued and supported.
As a Sales Journey Specialist, you'll work closely with our Sales team to ensure that every customer has an exceptional experience. You'll need to be a confident communicator with excellent interpersonal skills and a passion for delivering outstanding customer service.
Benefits include:
- 33 days' holiday allowance with room to grow
- Generous retail discounts
- Private healthcare
- Simplyhealth – all employees have access to a GP 24/7 and can claim money back on medical and dental treatments
- Pension scheme
- Maternity and paternity packages
- Opportunities for training and progression
Salary: £25,000 - £30,000 per annum, depending on experience.
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