Product Experience Manager

14 hours ago


Birkenhead, Wirral, United Kingdom Arnold Clark Group Full time
We're seeking a Sales Journey Specialist to join our team at the Arnold Clark Group.

Key Responsibilities

  • Delivering excellent customer experience throughout the sales journey.
  • Preparing the showroom and cars for the day ahead.
  • Assisting with showroom presentation and advertising.
  • Supporting the Sales department and delivering excellent customer experience.
  • Organising and accompanying customers on test drives.

About the Company

The Arnold Clark Group is a leading retailer of new and used vehicles, with a reputation for excellence and customer satisfaction. We're committed to creating a diverse and inclusive workplace where everyone feels valued and supported.

As a Sales Journey Specialist, you'll work closely with our Sales team to ensure that every customer has an exceptional experience. You'll need to be a confident communicator with excellent interpersonal skills and a passion for delivering outstanding customer service.

Benefits include:

  • 33 days' holiday allowance with room to grow
  • Generous retail discounts
  • Private healthcare
  • Simplyhealth – all employees have access to a GP 24/7 and can claim money back on medical and dental treatments
  • Pension scheme
  • Maternity and paternity packages
  • Opportunities for training and progression

Salary: £25,000 - £30,000 per annum, depending on experience.



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