Healthcare Support Specialist
4 weeks ago
The post holder will provide a comprehensive and high-quality receptionist/telephonist service, ensuring that patients receive efficient, courteous, and discreet support.
Main Duties- Deal with patient enquiries in person and over the telephone, recognising the different needs of individuals and providing a sensitive and caring attitude.
- Ensure registration details of all temporary/new patients are recorded and documented, and patients have an understanding of the hours of operation and procedures.
- Work flexibly with other practice staff to ensure the surgery is adequately staffed at all times to meet service needs.
- Perform other duties as required by the nature of general medical practice.
Betsi Cadwaladr University Health Board (BCUHB) North Wales is a leading healthcare organisation providing a range of services across North Wales. We are committed to promoting equality and diversity and are proud to welcome applicants under the "Disability Confident Employer" scheme.
We offer a supportive and inclusive work environment, with engaged leadership at all levels. Our organisation values are reflected in our "Proud to Lead" competence framework, which guides our behaviour and decision-making.
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