Care Team Coordinator

4 weeks ago


London, Greater London, United Kingdom Crouch Hall Road Surgery Full time
Job Summary

We are seeking a skilled and experienced Care Team Coordinator to join our team at Crouch Hall Road Surgery. This is a full-time position that will involve working across two sites, providing administrative support and first contact for patients.

Main Responsibilities
  1. Manage patient records, including booking appointments, processing prescriptions, and maintaining patient confidentiality.
  2. Respond to patient inquiries, provide information, and make new and follow-up appointments as needed.
  3. Use discretion and communication skills to ensure that patients with urgent needs are seen in a timely and efficient manner.
  4. Explain practice procedures and formal requirements to new patients and those seeking temporary cover.
  5. Process prescription requests and enter patient information on to the computer as required.
  6. Prepare lists and notes for clinics, and advise patients of relevant charges for private services.
  7. Manage a high flow of referral requests via electronic systems.
  8. Ensure the premises are secure and prepared for patient arrival and departure.
Requirements
  • 1 year of experience working in a GP practice using Emis Web.

This is an exciting opportunity to join our expanding clinical team and contribute to the delivery of high-quality patient care. If you have the skills and experience required for this role, we encourage you to apply.


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