Food Service Operations Manager

2 days ago


Durham, Durham, United Kingdom Compass Group UK Full time

Are you a catering professional looking for a new challenge in the education sector? We are recruiting an experienced Food Service Operations Manager to oversee our catering operations at Chartwells, a leading provider of food and support services to schools across the UK.

We are committed to delivering exceptional customer service and high-quality food experiences to our students. As a key member of our team, you will be responsible for ensuring our kitchens and service counters run smoothly, managing inventories, monitoring budgets, and implementing action plans to drive sales and improve efficiency.

In this role, you will have the opportunity to work with a talented team of culinary and catering professionals who share your passion for great-tasting food and exceptional customer service. You will also have the chance to progress your career with a company that values its people and offers opportunities for training and development.

About the Role:

  • Oversee all aspects of catering operations, including menu planning, inventory management, and budget control
  • Supervise and train a team of catering staff to ensure exceptional customer service and high-quality food preparation
  • Develop and implement action plans to drive sales, improve efficiency, and enhance customer satisfaction
  • Collaborate with customers and other stakeholders to understand their needs and preferences
  • Represent Compass Group UK&I and maintain a positive brand image

Requirements:

  • Minimum of two years' experience in a similar role
  • Proven track record of delivering exceptional customer service and high-quality food experiences
  • Experience of managing teams and budgets
  • NVQ Level 1 & 2 or City & Guilds 706/1 and 2
  • Basic Food Hygiene certificate
  • Excellent communication and organisational skills

Estimated salary: £40,000 - £55,000 per annum. Please note that salaries may vary depending on location and experience.



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