Insurance Sector Account Manager
3 weeks ago
We are seeking an experienced Account Executive to join our team at Reed. As an Account Executive, you will be responsible for managing large, complex accounts and ensuring clients are fully protected year after year.
This role is pivotal in maintaining and enhancing our client's brand reputation by delivering exceptional service and building meaningful relationships.
You will be responsible for taking full responsibility for the retention of your client portfolio, ensuring high levels of satisfaction and service.
The ideal candidate will have a proven ability to build honest and effective relationships, experience in delivering exceptional customer service and client management, and expert product knowledge with the ability to service customers effectively.
Benefits include a competitive salary, opportunities for professional development, a dynamic and supportive team environment, and a commitment to maintaining work-life balance.
- Competitive salary and opportunities for professional development.
- Dynamic and supportive team environment.
- Commitment to maintaining work-life balance, with a hybrid working policy (Generally 2 days in the office)
- 25 days annual leave, increasing up to 28 with LOS. 2 additional days off per year for use on special occasions
- Opportunities to buy additional holiday allowance
- Private medical insurance
- Group pension plan
- Sharesave scheme
- Life insurance
Day to Day of the role:
- Take full responsibility for the retention of your client portfolio, ensuring high levels of satisfaction and service.
- Build and enhance relationships with both external and internal stakeholders, dealing with a variety of private client contacts daily.
- Understand and anticipate client needs to facilitate and convert enquiries and negotiate terms effectively.
- Grow the team's existing business income through retention, cross-selling, and up-selling strategies. Building and following up with referrals and contacts.
- Negotiating mid-term and renewal terms for unique assets such as dream homes, collections, supercars, and holiday villas.
- Maintain client data security and privacy at all times, upholding the brand's values in every transaction.
Required Skills & Qualifications:
- Proven ability to build honest and effective relationships.
- Experience in delivering exceptional customer service and client management.
- Expert product knowledge with the ability to service customers effectively.
- Adaptable to change and quick to learn new systems.
- Innovative mindset with suggestions for improving work processes to enhance team efficiency and accuracy.
- Driven and energetic, with a clear focus on advancing both personal and business objectives.
- Comfortable with some client travel where required
- CII Qualification or progression towards this
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