Housing Management Coordinator

3 weeks ago


West Devon, United Kingdom Home Group Full time

Job Title: Peripatetic Housing Management Coordinator

Location: Cheltenham and Midlands

Job Type: Permanent, full time

Salary: £24,664 to £26,123 per annum

Benefits: Health Cash Plan, 34 days leave, flexible working hours

Job Summary:

This is an exciting opportunity to join our team as a Peripatetic Housing Management Coordinator. As a key member of our housing team, you will be responsible for providing tenancy support to our customers, ensuring their homes are safe and well maintained. You will work closely with our customers to manage and maintain their tenancy and rent accounts, with the aim of helping them move on to secure, long-term accommodation.

Key Responsibilities:

  • Providing tenancy support to customers, including engaging and involving them in their tenancies
  • Supporting customers with housing benefit claims, ensuring these are received on their rent account
  • Turning around vacant or void rooms, flats, and properties within set timescales
  • Managing a housing management caseload and overseeing landlord and housing management duties

Requirements:

  • Experience in managing a housing management caseload and overseeing landlord and housing management duties
  • Knowledge of re-letting of rooms or units, collecting rents, and taking formal tenancy action when needed
  • Ability to use technology for creating and updating support plans, making benefit claims, and doing tenancy sign-ups

What We Offer:

  • Flexible working hours
  • 34 days leave, increasing to 39 with the option to buy 5 more
  • Health cash plan saving you from £1140 per annum
  • Over 800 high street discounts on groceries, holidays, and days out


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