Housing Management Coordinator

1 week ago

Exeter Devon, United Kingdom Home Group Limited Full time

Housing Management Coordinator Northgate Court Project - Exeter
Permanent, full time (37.61 per hour (£24,664 per annum)and great benefits including Health Cash Plan
This is a great opportunity for a Housing Management Coordinator to join our team here in Exeter. As our Housing and Property Management Coordinator, youll focus on tenancy support for our customers, ensuring their homes are safe and well maintained.
Typical day as a Housing Management Coordinator

As our Housing Management Coordinator at Northgate Court no two days will be the same, from booking planned works, dealing with emergency property issues, or being a sounding board for our amazing customers to talk about issues in their lives.
Our customers come from a range of backgrounds, all customers are over 18 and have experienced homelessness.
Making sure that our customers properties are homes they can be proud of, youll support your customers by engaging and involving them in their licence agreements.
Help our customers with housing benefit claims, making sure that these are received on their rent account.
Getting rooms ready for the next customers who needs our help and for maximum occupancy, youll turn around vacant or void within set timescales.
Fancy going home each day knowing that you have helped change our customers lives for the better? Experience in managing a housing management caseload and overseeing landlord and housing management duties.
Know-how of re-letting of rooms or units, collecting rents, and taking formal legal action when needed.
Able to work within a small team of three Housing Management Coordinators, offering guidance and support to your colleagues and customers.
You will join our newly formed ETAAS team supporting customers rebuild their lives after periods of street homelessness or a breakdown in current accommodation, alongside Tracey and our amazing concierge and support team.
Calvin is our service manager, who joined Homegroup as a Night Support Coordinator and now is managing the service as part of our Grow Our Own initiative. Four week rolling rota to include working one in every three weekends, working. 5 hrs shifts, 3-4 days per week
Based at our services in Exeter (across two City Centre locations)
Passionate about supporting customers who need a helping hand to rebuild their lives.
Focus on Health and Safety compliance, keeping both services complaint with Homegroup and National/Local legislation.
Able to use technology for creating and updating support plans, making benefit claims and doing tenancy signs ups,
Youll need an Enhanced DBS check done and we pay for that.
Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. 34 days leave (including bank hols and a me day to use for whatever you fancy) increasing to 39, the option to buy 5 more, and time off for volunteering too
~ Health cash plan saving you from £1140 per annum. Well cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.
~ Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Our tools and support help you when you need them.
~ Learn more about our benefits on our website.

Click APPLY NOW to see our Housing Management Coordinator Job Description, find out about us and for help to apply. Finally, do let us know if theres anything we can do, to help you shine in our process at

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