Luxury Venue Duty Supervisor

4 weeks ago


Berkhamsted, Hertfordshire, United Kingdom Collins King & Associates Limited Full time
Job Description

We are currently recruiting a Luxury Venue Duty Supervisor to join our management team at a stunning countryside meeting, events & wedding venue.

The successful candidate will play a crucial role in overseeing a wide range of corporate and private functions and events, ensuring that each guest experiences exceptional service and consistently high standards.

The primary responsibility of the Luxury Venue Duty Supervisor will be to ensure that daily operations run smoothly, and all events are executed flawlessly.

Key Responsibilities:

  • Manage staff and resources to ensure seamless event execution.
  • Maintain the highest standards of customer service, ensuring guests receive a tailored and memorable experience.
  • Foster a positive and collaborative working environment, promoting open communication and teamwork.

Requirements:

  • Demonstrated experience as a Duty Manager or similar role in hotels, events-focused venues, or event companies.
  • Proven track record of delivering exceptional customer service and exceeding expectations.
  • Ability to work proactively, think critically, and make informed decisions under pressure.

Benefits:

  • A competitive salary of £45,000 - £55,000 per annum, depending on experience.
  • Enjoy time off during the festive season with the venue closed on Christmas Eve, Christmas Day, and Boxing Day.
  • Benefit from straight shifts and flexible working hours, promoting a healthy work-life balance.
  • Access to the on-site gym and pool for free.
  • Receive a 50% discount at the onsite Café.
  • Participate in the company Pension Scheme.
  • Private medical insurance.
  • Access a health cashback plan.


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