Credit Controller
4 weeks ago
Job Overview
The role of a Credit Controller at Savills involves working within a Client-focused team to manage a high volume of calls daily, dealing with UAC queries to improve Collection KPIs. The individual will be responsible for liaising with internal Clients and external tenants, maintaining a high level of professionalism at all times.
Key Responsibilities
- Reducing Client current outstanding debtors balance
- Chasing payment using the telephone, email, and mail
- Dealing with and resolving Tenant queries
- Dealing with and resolving UAC queries
- Issuing invoices, Tax receipts, statements, and reminder letters
- Assisting in the reconciliation of problem accounts
- Management of query resolution, chasing colleagues where required
- Monitor and report on aged debtors reports weekly or as required
- Maintain active communication within the Central Finance team and other internal departments
- Dealing with day-to-day instructions
Key Skills
- Excellent relationship builder
- Self-starter, who relishes challenges and strives for the best
- Strong team player: builds relationships and consults with others, quickly establishes trust and credibility
- Confident with a positive outlook
- Self-motivated
- Strong Analytical skills
- Experience of large reconciliations
- Strong Organisational Skills
- Strong Time Management Skills
- Strong Communication Skills
- Ability to manage conflict
- Experience in the Property Services market is also desirable but not necessarily essential
Team Overview
Working within a Client Focused team of 2 credit controllers, headed up by a Team Leader, and reporting into the Credit Control Manager.
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