Healthcare Service Coordinator

3 days ago


Chiswick, Greater London, United Kingdom NHS Full time

We are seeking an experienced Administrative Support Officer to join our busy GP Surgery in Chiswick. The role is a full-time opportunity that requires a professional and compassionate individual with excellent communication skills.

About the Role

The successful candidate will be responsible for dealing with patients at the front desk, answering telephones, and performing other administrative duties. They will provide a positive and professional service at all times, ensuring the highest level of patient care.

The ideal candidate will be fully computer literate, with good communication skills and experience working in a healthcare setting. Previous working experience in general practice would be an advantage, but full training will be provided.

This role may require the incumbent to work extra hours when colleagues are absent due to sickness or holiday, as well as work outside normal working hours. However, you will have the option to be enrolled in the NHS Pension scheme.

Key Responsibilities
  • Deal with patients at the front desk, including registration, billing, and appointment management
  • Answer telephones and respond to queries from patients and staff
  • Perform various administrative tasks, such as data entry and document preparation
  • Provide a positive and professional service to patients and staff

We are committed to providing excellent patient care, and we are looking for someone who shares our values and can contribute to our team's success.



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