Apprenticeship Operations Manager

4 weeks ago


Devon, United Kingdom Best Practice Network Full time
About the Role

We are seeking a highly skilled Apprenticeships Operations Manager to join our team at Best Practice Network. As a key member of our team, you will be responsible for ensuring the seamless setup and operation of our apprenticeship programmes.

Key Responsibilities:

  • Develop and implement Apprenticeship Standards, including delivery models, teaching and learning approaches, and compliance with ESFA/EQA requirements.
  • Lead quality and compliance practices across all Thrive training programmes, ensuring processes meet appropriate standards, including Ofsted, Department for Education, ESFA, and Awarding Organisations.
  • Enhance the skills and capabilities of the Thrive team, ensuring high-quality tutoring, training, coaching, and mentoring.
  • Promote a culture of continuous improvement to achieve an Ofsted Grade - Outstanding for Apprenticeship delivery.
  • Monitor QAR and performance data to ensure success for all learners, track and exceed KPIs, ensuring timely completion of apprenticeship elements.
  • Support the establishment and management of a new Apprenticeships Team, assist in recruiting, training, onboarding, and managing team members.
  • Collaborate with key departments (Marketing, Business Development, Operations, Finance) to share information and plan improvements.

About You:

We are looking for someone with significant experience in Apprenticeship operations and funding regulations, experience with Ofsted Inspections, managing End-Point Assessments for apprenticeships, and Internal Quality Assurance (IV) Qualification and experience. You should also have analytical skills with high attention to detail, be driven and enthusiastic, confident in using online platforms for data analysis and reporting, excellent communication, teamwork, and organisational skills, high level of literacy and numeracy, excellent time management, and ability to work independently. Experience with ESFA audits would be desirable.

Our Benefits:

  • Generous annual leave allowance of 36 days (28+8 bank holidays) +1 for every year of service (up to a maximum of 5)
  • Hybrid working, based from either our Bloomsbury, London, or Newton Abbott, Devon offices
  • Flexible benefits package including Healthcare Scheme and ability to purchase additional Annual Leave
  • We pay for a Healthcare Plan once you've passed probation, which includes access to a private GP
  • From day 1, free life insurance covering up to x4 your salary
  • We'll both add money into your pension pot after 3 months
  • Get 25% off online learning resources for year 1 to GCSE with EdPlace
  • Choose what flexible benefits you want after you've passed probation - this could be buying extra holiday, dental, topping up your healthcare plan, bikes, gym membership, electric cars and give as you earn
  • Excellent learning and development opportunities


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