Customer Implementation Project Manager

1 day ago


Wellingborough, Northamptonshire, United Kingdom Emplas Window Systems Full time
Job Title: Customer Implementation Project Manager

About the Role:

We are seeking an experienced Customer Implementation Project Manager to join our team at Emplas Window Systems. This role is responsible for managing day-to-day customer implementation projects, ensuring tasks are completed on time and within budget.

Key Responsibilities:

  1. Work with clients to scope out implementation requirements of the CRM system and integration to the customers accounting package, and develop detailed implementation plans accordingly.
  2. Serve as the primary point of contact for clients during their implementation programme creating a positive customer experience by ensuring that all aspects of the process go smoothly.
  3. Manage multiple projects simultaneously while maintaining a high level of quality and attention to detail.
  4. Conduct user training sessions to enhance customer understanding of product features and best practices.

Requirements:

  • Estimated Salary: £40,000 - £50,000 per annum
  • Bachelor's degree in Business Administration or related field
  • At least 3 years of experience in project management or related field
  • Excellent communication and problem-solving skills


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