Automotive Customer Service Representative

1 day ago


Salisbury, Wiltshire, United Kingdom The Solution Automotive Full time

**The Solution Automotive is seeking a highly skilled Service Advisor to join their aftersales team in the Salisbury area.**

We are offering a competitive salary of £28,000 per annum, plus uncapped bonuses of up to £18,000 per year. The ideal candidate will have excellent time management and administrative skills, a flexible and proactive approach, and a passion for delivering exceptional customer service.

The role involves providing exceptional service to clients whose vehicles are in our workshop, tracking the progress of work, liaising with colleagues in the workshop and parts department, and communicating with customers about additional work requirements and costs.

Key Responsibilities:
  • Providing administrative support to the aftersales team
  • Assisting with file auditing, booking services, preparing orders, invoicing, and registering new cars
About You

We are looking for a team player with experience in a customer-facing role, preferably within the automotive or high-end industry. If you have excellent communication skills, a flexible approach, and a passion for delivering exceptional customer service, we want to hear from you.

**Benefits:**

  • Competitive uncapped bonus scheme
  • 30 days annual leave (including Bank Holidays)
  • Additional day off for Christmas shopping


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