Automotive Customer Liaison
2 days ago
Company Overview:
The Solution Automotive Limited is a well-established franchised motor dealership in the Salisbury area.
We are seeking a highly skilled customer-focused individual to join our team as a Service Advisor.
This is an exciting opportunity for a motivated and detail-oriented professional to provide exceptional customer service while ensuring seamless vehicle maintenance and support.
Key Responsibilities:
- Provide professional service to customers while their vehicle is with the client, tracking its progress through various stages of repair and maintenance.
- Collaborate closely with technicians and other team members to ensure timely completion of services and repairs.
- Communicate effectively with customers to understand their needs and expectations, providing tailored solutions to meet their requirements.
About the Role:
This is a full-time position working Monday to Friday, 8:00 am to 4:30 pm (or alternative shifts), with occasional Saturdays from 8:30 am to 12:30 pm. The successful candidate will be required to work one Saturday in every three weeks.
What We Offer:
- A competitive salary of £28,000 per annum, plus bonuses of up to £18,000 per year (£1,500 per month).
- A comprehensive benefits package, including [insert benefits here].
- Ongoing training and development opportunities to enhance your skills and career progression.
Requirements:
To be considered for this role, you must have:
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
- Strong organizational and time management skills, with attention to detail and ability to multitask.
- A passion for delivering exceptional customer service and ensuring customer satisfaction.
How to Apply:
Please submit your application, including your CV and cover letter, to [insert contact information here].
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