SEN Quality Assurance Manager Project Lead

4 weeks ago

London, Greater London, United Kingdom CRA GROUP LIMITED Full time

Job Summary:

We are seeking a highly skilled Quality Assurance Manager to join our team at CRA GROUP LIMITED. The successful candidate will be responsible for leading the SEND Quality Assurance Framework and processes, ensuring high-quality Education Health and Care Plans (EHCPs) for children and young people with Special Educational Needs and/or Disabilities (SEND).

Key Responsibilities:

  • To manage and lead the SEND Quality Assurance Framework and processes, ensuring high-quality EHCPs for children and young people with SEND.
  • To support the SEND Service Manager in reporting on the quality of EHCPs to the SEND Improvement Board through audits and findings of the Quality Assurance Group.
  • To deliver training and tools to the SEND Service regarding coproduction, keeping the child/young person at the heart of a person-centred approach and always having regard to the voice of the child/young person and the aspirations of the family.
  • To develop and maintain partnerships with families, schools, and partners in Health and Social Care to ensure shared understanding throughout the statutory process as well as relevant and high-quality advice.
  • To lead on the consideration of and response to complaints relating to the SEND Service, liaising with others to ensure that concerns are dealt with appropriately and at the earliest possible stage.

Requirements:

  • Administrative/office procedure.
  • An extensive knowledge of the Children and Families Act 2014 and the associated SEND Code of Practice.
  • Timescales and requirements in responding to complaints, FOI, and SAR requests.
  • An up-to-date understanding of proposed changes in developments in special needs.
  • The context and challenges facing Local Authorities.
  • Quality assurance frameworks and methodology.
  • High-level verbal and written communication skills.
  • Professional qualification or relevant professional within education.
  • Experience of managing a range of administrative functions and systems in a multidisciplinary environment.
  • Experience of working with children/young people and their families in resolving complaints and complex cases.
  • Experience of developing processes and procedures for measurable improvement in a complex and challenging environment.
  • Experience of interpreting and presenting information to a variety of audiences, including senior stakeholders.

Additional Information:

Please note that the successful candidate will be required to undergo a DBS check.

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