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SEN Quality Assurance Manager Project

1 month ago

London, Greater London, United Kingdom CRA GROUP LIMITED Full time

Job Summary:

We are seeking a highly skilled SEN Quality Assurance Manager to join our team at CRA GROUP LIMITED. The successful candidate will be responsible for managing and leading the SEND Quality Assurance Framework and processes, ensuring high-quality Education Health and Care Plans (EHCPs) for children and young people with Special Educational Needs and/or Disabilities (SEND).

Key Responsibilities:

  • To oversee the processes within the Quality Assurance Framework, continually improving the quality of advice provided for and quality of issued EHCPs following assessment and review.
  • To be responsible for monthly managers' audits, reporting on the data from these and identifying any actions and training required to ensure continual improvement.
  • To lead on the consideration of and response to complaints relating to the SEND Service, liaising with others to ensure that concerns are dealt with appropriately and at the earliest possible stage.
  • To develop and maintain partnerships with families, schools, and partners in Health and Social Care to ensure shared understanding throughout the statutory process as well as relevant and high-quality advice.

Requirements:

  • An extensive knowledge of the Children and Families Act 2014 and the associated SEND Code of Practice.
  • Timescales and requirements in responding to complaints, FOI, and SAR requests.
  • An up-to-date understanding of proposed changes in developments in special needs.
  • The context and challenges facing Local Authorities.
  • Quality assurance frameworks and methodology.
  • A high level of verbal and written communication skills.
  • Professional qualification or relevant professional within education.
  • Experience of managing a range of administrative functions and systems in a multidisciplinary environment.
  • Experience of working with children/young people and their families in resolving complaints and complex cases.

What We Offer:

  • A competitive salary and benefits package.
  • The opportunity to work with a dynamic and supportive team.
  • The chance to make a real difference in the lives of children and young people with SEND.